Privacy Policy
DailyGrain Pty Ltd (ACN 129 806 444) (“we”, “our” “us”) understands the importance of the privacy of people who visit our website at http://www.dailygrain.com.au (“Website”) or subscribe to our services. The following explains how we may collect, handle and use personal information.
Terms in this policy have the same meanings as defined in the User Agreement to use our online grain trading platform.
By using the Website you consent to the terms of this Privacy Policy and the collection, use and disclosure of your personal information described in this policy. If you do not agree with any term of this policy or do not consent to the collection, use and disclosure of your personal information described in this policy, please do not use the Website or our services.
We will review and change this Privacy Policy from time to time and inform you of any changes to this policy.
Types of Personal Information
Personal Information is any information or opinion (whether true or not) about you. It may include your name, address, telephone number, email address or even membership of a professional organisation.
Collecting Personal Information
We will not collect any personal information unless we consider it necessary for the functions, facilities and activities of the Platform and our services made available to Members and Users. Situations in which we may collect personal information include:
(a) when you register as a Member of the Platform;
(b) when you access the Platform or any of the Platform’s functions, facilities and activities or when you use our services;
(c) when you email us as part of using our services;
(d) when you subscribe to our mailing list;
(e) when required by law; and
(f) when dealing with certain government agencies.
Disclosure and Use of Personal Information
We use personal information to enable Members and Users to use the Platform and our services and also for our market research purposes.
We will not use or disclose personal information about an individual for a purpose other than:
(a) the purpose for which it was collected;
(b) a related purpose which the individual would reasonable expect;
(c) a purpose required or permitted by law; or
(d) a purpose for which we have obtained the consent of the individual.
We may disclose your personal information to:
(a) Members and Users of the Platform;
(b) an agent acting on our behalf in providing the services to Users;
(c) our contractors, advisors and suppliers which we engage in connection with the Website, such as IT consultants; and
(d) any person with a lawful entitlement to obtain the information.
Cookies and Beacons
The Website may store some information (cookie) on your computer's hard drive to enable you to view and log in to all of our services.
Cookies allow us to tailor our sites to your individual preferences and save time if you visit a site again. They also help us study the browsing patterns of our visitors and improve our web site design and content. Most internet browsers allow you to set them to warn you before a cookie is stored or block cookies altogether. Note that if you decline some cookies it may impede your ability to properly view or log in to some of our sites. Through the use of cookies, we may automatically collect some technical information which is not personally identifiable. Examples of this include the type of internet browser you are using and the domain name of the web site from which you linked to our site. We may aggregate this type of information for market research purposes and to improve our services. We do not use cookies to obtain personal information about you.
When you receive newsletters or promotional e-mail from us, we may use web beacons, customised links or similar technologies to determine whether the e-mail has been opened and which links you click in order to send you information you have requested such as information about us, promotional information about our services, or details of any offers or promotions; to assist us in improving our services or the content of the Website; to contact you in connection with a contest or promotion; or for our own internal marketing and research purposes.
Accuracy of Personal Information
We will take all reasonable steps to make sure that the personal information we collect, use or disclose is accurate and up to date.
If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review and update the relevant information.
Storage of Personal Information
We will take all reasonable steps to protect and safeguard the personal information we collect and hold from loss, unauthorised access, and misuse.
Your personal information may be stored in hard copy documents, or electronically on our software or systems.
When no longer required, personal information is destroyed in a secure manner or deleted.
Payment received from you by credit card will be processed on a secure “https” server. Credit card details are not stored on the website.
Access to your Personal Information
If you request, then in most circumstances we will make available to you the personal information about you that we hold, except where we are required or entitled by law to refuse access. Situations where we might not allow you access to your personal information are described below. Requests for access to your personal information should be made in writing.
We will respond to a request for access to information as a priority and will endeavour to do so within a maximum of 10 days.
In certain circumstances we may refuse you access to your personal information. The circumstances in which we might do so include:
(a) it would have an unreasonable impact on the privacy of others;
(b) the information relates to legal proceedings with you;
(c)
the information would reveal our commercially sensitive decision-making process;
(d)
providing access to the information would prejudice certain investigations;
(e)
we are required by law not to disclose the information.
Transborder Data Flows
Sometimes, we may transfer information to person outside Australia. By giving us your personal information, you consent to such disclosures.
Website links and use of Personal Information by others
Through the Website:
(a) personal information is made available to Members; and
(b) we provide links to third party sites which may collect your personal information.
The collection, use and disclosure of your information by these parties is subject to the information handling practices of the third parties, is not within the control of us and we do not accept responsibility for the privacy policies and information handling practices of any third parties. You should consult the privacy policies of these parties.
Inquiries and Complaints
If you have any questions relating to this Privacy Policy, please do not hesitate to contact us.
